Aviation Customer Support Specialist

2 weeks ago


Watertown, Wisconsin, United States Wisconsin Aviation Full time

Aviation Customer Support Specialist

Join a dynamic team in the aviation sector, where we pride ourselves on delivering exceptional service to a diverse clientele. As a key member of our customer service team, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Your primary responsibilities will include greeting guests with enthusiasm and providing them with the information they need.

Key Responsibilities:

  • Act as the first point of contact for clients arriving at our facility.
  • Utilize communication systems effectively to assist customers.
  • Address inquiries and provide accurate information promptly.

Qualifications:

  • Prior experience in customer service or guest relations is preferred.
  • Excellent interpersonal and communication skills.
  • Familiarity with payment processing and customer account management is a plus.
  • A minimum of a high school diploma or equivalent is required.
  • Must possess a valid driver's license with a clean driving record.

Work Environment:

Our company is a leading provider of comprehensive aviation services, operating multiple facilities in the region. This role is situated in a friendly and collaborative environment, emphasizing teamwork and quality service.

Additional Requirements:

  • Ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Physical capability to lift and move items weighing up to 25 pounds as needed.

At our organization, we are committed to fostering a culture of excellence in customer service.

We are an Equal Opportunity/Affirmative Action Employer, welcoming applicants from all backgrounds.



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