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Behavioral Health Advocate

1 month ago

Eden Prairie, Minnesota, United States UnitedHealth Group Full time
Job Summary

Optum, a global organization, delivers care and technology to help millions of people live healthier lives. As a Telephonic Behavioral Health Care Advocate, you will play a crucial role in improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. You will have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan.

The selected candidate may choose between working five days a week (9:00 AM - 6 PM CST) and will enjoy the flexibility to work remotely from anywhere within the U.S. An independent clinical license in your state of residency is required.

Key Responsibilities
  • Focus on initial and concurrent reviews for higher levels of care
  • Inpatient admission for psychiatric and chemical dependency patients via telephone
  • Make patient assessments and determine appropriate levels of care
  • Obtain information from providers on outpatient requests for treatment
  • Determine if additional clinical treatment sessions are needed
  • Manage inpatient and outpatient mental health/substance abuse cases throughout the entire treatment plan
  • Administer benefits and reviewing treatment plans
  • Coordinate benefits and transitions between various areas of care
  • Identify ways to add value to treatment plans and consult with facility staff or outpatient care providers on those ideas
Requirements
  • Master's degree in Psychology, Social Work, Counseling, or Marriage or Family Counseling; or Licensed Ph.D.
  • Active, unrestricted clinical license to practice independently in your state of residency (LP, LPC, LCSW, or LMFT)
  • 2+ years of post-master's experience in a related behavioral health environment
  • Utilization Management experience
  • Access to install secure high-speed internet via Cable Broadband, DSL, or Fiber at home
  • Dedicated, distraction-free workspace at home
Preferred Qualifications
  • Inpatient experience
  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Experience working with the Medicaid population
  • Experience working with the Medicare population
  • Experience working with private or commercial insurance patient populations
Benefits

In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.