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Airport Customer Service Representative

2 months ago

St Louis, Missouri, United States Hudson and Associates, LLC Full time
Job Description

Customer Service Liaison is responsible for providing exceptional customer service to visitors and clients at Lambert International Airport in Saint Louis, MO. As a Liaison, you will be the face of Hudson and Associates, LLC, and will be responsible for creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to visitors and clients, responding to inquiries, resolving complaints, and troubleshooting any issues that may arise.
  • Communication: Communicate effectively with guests, colleagues, and management, using strong verbal and written communication skills.
  • Problem-Solving: Use critical thinking and problem-solving skills to resolve customer complaints and issues in a timely and professional manner.
  • Teamwork: Work collaboratively with colleagues to achieve team goals and objectives.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to multitask and prioritize tasks.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 1 year of customer service experience required.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a team environment.
  • Technical Skills: Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Physical Requirements: The physical requirements of this position include occasional lifting/carrying of 25 pounds, visual acuity, speech, and hearing, hand and eye coordination, and manual dexterity necessary to operate office systems and equipment.