Patient Access Coordinator

4 weeks ago


Jackson, Mississippi, United States West Tennessee Healthcare Full time

Job Summary:

West Tennessee Healthcare is seeking a Patient Access Representative I to join our team. As a Patient Access Representative I, you will be responsible for completing the financial clearance process within Patient Access Services and creating a positive first impression of our services to patients and families.

Key Responsibilities:

  • Process and maintain accurate and up-to-date patient information.
  • Verify patient insurance coverage and benefits.
  • Collect and record necessary information for pre-registration and registration of patients.
  • Ensure proper insurance payer plan choice and billing address are assigned in the automated patient accounting system.
  • Perform initial financial screening and refer accounts for financial counseling and/or eligibility assessments.
  • Ensure all referrals and treatment authorizations for all patient types have been obtained according to outlined requirements.
  • Communicate with patients, families, and external customers to provide excellent customer service.

Requirements:

  • High School Graduate or equivalent.
  • 1-2 years of healthcare or related experience preferred.

West Tennessee Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.



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