Customer Service Representative

2 weeks ago


Lenexa, Kansas, United States Splintek Inc Full time
Job Summary

Splintek Inc is seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Process customer orders and resolve any issues related to order fulfillment
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Stay up-to-date with product knowledge and company information to provide accurate and helpful responses to customers
Requirements
  • High school diploma or equivalent required
  • 1+ year of customer service experience required
  • Excellent communication and problem-solving skills required
  • Ability to work in a fast-paced environment and meet productivity standards
  • Proficiency in Microsoft Office and other software applications
Work Environment

The ideal candidate will be able to work in a dynamic and fast-paced environment with a focus on customer satisfaction. The successful candidate will be able to work independently and as part of a team to achieve business objectives.



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