Customer Service Representative

3 weeks ago


Springfield, Missouri, United States Springfield Janitor Supply Inc Full time
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Springfield Janitor Supply Inc. The ideal candidate will be responsible for delivering exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Duties:
Answer incoming customer calls professionally and provide information about products and services.
Respond to customer inquiries via phone or email.
Process orders, returns, and exchanges.
Assist customers with product-related questions and technical issues.
Maintain customer records by updating account information.
Collaborate with other departments to resolve customer issues promptly.
Follow communication procedures, guidelines, and policies.

Requirements:
Proficient in time management and organizational skills.
Experience with phone systems and receptionist duties is advantageous.
Familiarity with Google Suite and computer literacy is preferred.
Previous experience as a personal assistant or in customer support roles is beneficial.

What We Offer:
A dynamic work environment where your skills are valued and opportunities for growth are available.
A full-time position at Springfield Janitor Supply Inc.

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