Insurance Services Specialist
3 weeks ago
**About Think Bank**
Think Bank is a customer-centric organization dedicated to helping individuals build a better financial life.
We're passionate about delivering exceptional service and building long-lasting relationships with our customers.
**Our Mission**
We empower our employees to provide the best possible financial care to our customers, every single day.
**Job Summary**
We are seeking an experienced Insurance Representative to join our team at Think Bank. As an Insurance Representative, you will play a key role in our Insurance Services team providing financial care and security to existing customers by delivering outstanding customer service.
**Responsibilities**
Your typical day may include:
- Processing and monitoring claims for customers
- Reviewing existing customers' insurance portfolios and making recommendations, quoting, and writing new business as appropriate
- Quoting and processing policy changes, cancellations, and updates
- Maintaining knowledge of insurance carriers' products, requirements, and procedures
- Adhering to all insurance services compliance requirements
- Contacting current customers regarding product options and providing value-added advice and recommendations
- Working with bank staff to build knowledge of a customer's full financial picture
**Requirements**
To be successful in this role, you'll need:
- An Associate's degree in business, finance or a related field (preferred)
- At least 2 years of experience in insurance or customer service
- A Minnesota state Property and Casualty insurance license (required or must be obtained within three months)
**Benefits**
This role is eligible for a comprehensive benefits package, including:
- Health insurance with HSA contribution
- Dental insurance
- Vision insurance
- Up to 23 days of PTO annually
- Seven paid holidays
- Four weeks of paid family leave
- Up to 7.5% 401(k) employer match
- Profit Sharing Plan
- Tuition reimbursement
- Clothing allowance
- A hybrid work arrangement, including both on-site and remote work options
The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. This position is located at Think's corporate office and offers flexibility to work from home 2 days/week. We value our differences - in thought, style, culture, ethnicity, and experience – and understand that diversity and inclusion are good for business and make our company stronger.
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