Field Service Specialist

6 days ago


Rochester, New York, United States JCS Controls Inc Full time

We are seeking a highly skilled Field Service Specialist to join our team at JCS Controls Inc. This is a full-time opportunity for a hands-on professional who must understand both process applications and system functionality for both new and existing equipment.

The estimated annual salary for this position is $85,000 - $110,000, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including:

  • Nine paid holidays
  • Paid time off (PTO)
  • Health and dental insurance with a generous premium contribution by JCS
  • Short-term and long-term disability insurance, paid by the company
  • Group life Insurance, paid by the company
  • A 401(k) Retirement Savings Plan, currently with a matching contribution

Responsibilities:

· Establish and maintain a continuous positive relationship with customers, including support and follow-up on customers' concerns and problems

· Troubleshooting and fault-finding services on site, on line, and by phone

· Perform and execute Factory Acceptance Testing

· Site management, process engineering, mechanical engineering, controls and automation engineering for installation, start-up and commissioning of JCS engineered systems

· Document and maintain written records of services performed on behalf of JCS



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