Field Service Specialist

2 months ago


Tampa, Florida, United States TEKsystems Full time
Position Overview

Role Summary: The Field Service Specialist is responsible for the installation, maintenance, and troubleshooting of security systems including Fire Alarm, Burglar Alarms, CCTV, and Access Control systems.

Key Responsibilities:

  • Execute installations and service calls with a focus on efficiency and quality.
  • Demonstrate a proactive approach to problem-solving and customer service.
  • Maintain a polished and professional appearance while interacting with clients.
  • Adhere to scheduled work hours and respond promptly to on-call requests.
  • Support fellow technicians by providing assistance during peak service times.
  • Utilize mobile technology for real-time service call management and documentation.
  • Keep precise inventory records to ensure availability of necessary parts and tools.
  • Engage effectively with customers to deliver exceptional service and support.
  • Perform additional tasks as assigned to meet business needs.

Expectations: The ideal candidate will exhibit strong communication skills, a commitment to quality service, and the ability to work collaboratively within a team environment.



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