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Field Service Automation Specialist

1 month ago

Tampa, Florida, United States Abbott Laboratories company Full time
About the Role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

As a Field Service Automation Specialist, you will be responsible for providing technical support and customer experience to our customers. You will work closely with our customers to understand their needs and provide solutions to improve their experience.

Key Responsibilities:

  • Provide technical support and customer experience to customers
  • Work closely with customers to understand their needs and provide solutions
  • Implement and maintain the effectiveness of the quality system
  • Perform proactive service support activities to maintain system performance
  • Record accurate and timely documentation of customer complaints and the action taken to resolve the concern

Requirements

  • Associates Degree or equivalent experience
  • 2 years of relevant experience with instrumentation utilized in a laboratory environment
  • 2 years of experience interfacing with customers

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.