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Room Attendant
1 week ago
Room Attendant Role
As a vital member of the housekeeping team at Marcus Hotels, you will be responsible for ensuring that our guest accommodations are maintained to the highest standards of cleanliness and comfort.
- Efficiently prepare and maintain rooms to uphold exceptional quality and service standards.
- Collaborate with team members to clean a total of 32 units each day.
- Complete cleaning tasks within designated timeframes to ensure guest satisfaction.
- Respond to guest requests for linen changes promptly and courteously.
- Dust and sanitize furniture, manage waste disposal, and clean mirrors and artwork.
- Follow established protocols for cleaning bathrooms and vanity areas thoroughly.
- Utilize commercial-grade vacuum equipment and ensure it is maintained in clean condition.
- Organize and replenish cleaning supplies at the beginning of each shift.
- Assist in deep cleaning projects as needed to maintain hotel standards.
- Report any maintenance issues, safety hazards, or injuries to the supervisor immediately.
- Handle lost and found items according to company procedures.
- Comply with all company policies, OSHA regulations, and key control protocols.
- Be prepared to take on additional responsibilities and special projects as assigned.
- Touch up guest rooms as necessary to ensure they meet quality expectations.
- Ensure that all closets on guest floors remain secured during working hours.
Qualifications:
- Punctuality and adherence to uniform standards are essential.
- Proficient operation of all cleaning tools and materials is required.
- A flexible work schedule is necessary to meet the demands of the role.
- Represent Marcus Hotels in a professional and well-groomed manner.
- Ability to perform physical tasks including standing, walking, bending, kneeling, lifting, and using cleaning equipment regularly.
Equal Opportunity Employer
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