Room Attendant

1 week ago


Madison, Wisconsin, United States Marcus Hotels Full time

Room Attendant Role

As a vital member of the housekeeping team at Marcus Hotels, you will be responsible for ensuring that our guest accommodations are maintained to the highest standards of cleanliness and comfort.

  • Efficiently prepare and maintain rooms to uphold exceptional quality and service standards.
  • Collaborate with team members to clean a total of 32 units each day.
  • Complete cleaning tasks within designated timeframes to ensure guest satisfaction.
  • Respond to guest requests for linen changes promptly and courteously.
  • Dust and sanitize furniture, manage waste disposal, and clean mirrors and artwork.
  • Follow established protocols for cleaning bathrooms and vanity areas thoroughly.
  • Utilize commercial-grade vacuum equipment and ensure it is maintained in clean condition.
  • Organize and replenish cleaning supplies at the beginning of each shift.
  • Assist in deep cleaning projects as needed to maintain hotel standards.
  • Report any maintenance issues, safety hazards, or injuries to the supervisor immediately.
  • Handle lost and found items according to company procedures.
  • Comply with all company policies, OSHA regulations, and key control protocols.
  • Be prepared to take on additional responsibilities and special projects as assigned.
  • Touch up guest rooms as necessary to ensure they meet quality expectations.
  • Ensure that all closets on guest floors remain secured during working hours.

Qualifications:

  • Punctuality and adherence to uniform standards are essential.
  • Proficient operation of all cleaning tools and materials is required.
  • A flexible work schedule is necessary to meet the demands of the role.
  • Represent Marcus Hotels in a professional and well-groomed manner.
  • Ability to perform physical tasks including standing, walking, bending, kneeling, lifting, and using cleaning equipment regularly.

Equal Opportunity Employer


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