Security Systems Specialist

4 weeks ago

Fort Worth, Texas, United States Johnson Controls International Full time
{"title": "Security Service Technician", "description": "Unlock Your Potential with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.

We're seeking a skilled Security Service Technician to join our team. In this role, you'll diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, and other related building system products at customer sites.

Key Responsibilities:
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins to repair equipment.
  • Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices such as smartphones and laptop computers.
  • Obtain customer signature upon completed service call assignment.
  • Available for on-call emergency service.
  • Perform other duties as assigned.
Requirements:
  • 2-year degree or equivalent combination of education and experience.
  • 2 years documented experience and/or training with security systems.
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Retain any licenses that are required by National, State, and Local codes.
  • Knowledge of applicable NFPA standards.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

"}

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