Merchant Import Operations Specialist

1 month ago


Burlington, New Jersey, United States Burlington Stores Full time
Job Title: Merchant Import Operations Analyst

Job Summary:

The Merchant Import Operations Analyst plays a critical role in supporting the import process, ensuring efficient logistics and flow, and driving cost savings through effective ELC calculation and vendor training.

Key Responsibilities:

  • Analyze factors contributing to ELC and provide recommendations to merchants to drive costs down
  • Maintain ELC and report impact to merchant margin
  • Develop training for vendors on the import order process and supporting systems
  • Analyze metrics to identify opportunities to improve profit through order management initiatives
  • Identify opportunities to streamline the merchant import order process and ELC calculation
  • Onboard, train, and support vendors in the import process and PLM system
  • Serve as vendor point of contact for PLM system issues
  • Partner with Import Department, Merchandise Process Analysts, Vendor Relations, and Supply Chain Initiatives to problem-solve issues with existing or new vendors
  • Maintain supporting tools for merchants to utilize in the Import Order Process
  • Act in a support capacity for user acceptance testing for system updates
  • Work with IT to develop system capabilities to support needs and adapt to changing business
  • Recognized expert for all import-related systems and supporting tools
  • Develop and maintain effective working relationships amongst members of cross-functional teams
  • Demonstrate and utilize strong communication skills in interactions with internal and external business partners
  • Serve as the first point of contact for the vendor community on import order execution processes and systems
  • Respond promptly and accurately to issues and inquiries surfaced by merchants, vendors, and MIO business partners

Requirements:

  • Bachelor's degree or equivalent work experience
  • 1+ years' experience as Assistant Buyer or equivalent level in other business
  • Strong attention to detail
  • Excellent communication skills (written and verbal)
  • Excellent time management skills and organizational skills, driving towards work efficiencies
  • Proficient in Microsoft Excel
  • Ability to work at a fast pace and adapt to frequent changes in priorities and processes
  • Strong ability to manage through conflict and problem resolution
  • Strong ability to analyze process and develop best practices to drive process improvement
  • Ability to achieve high productivity and accuracy
  • Ability to multi-task, prioritize, and follow through on tasks

Physical Requirements:

Individuals may need to sit or stand as needed. Spend long hours working on a computer. May require walking primarily on a level surface for periodic periods throughout the day.

Disclaimer:

The above position description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

As such, the incumbent may perform other duties and responsibilities as required.



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