IT Support Specialist
1 week ago
CodeForce is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to employees and clients, ensuring the smooth operation of our information technology systems. Your responsibilities will include troubleshooting and resolving technical issues, maintaining hardware and software, and providing excellent customer service.
Key Responsibilities
- Provide technical support to employees and clients via phone, email, or in-person.
- Troubleshoot and resolve technical issues with hardware, software, and network systems.
- Maintain and upgrade hardware and software to ensure optimal performance.
- Collaborate with other IT staff members to resolve complex technical issues.
- Document and track technical issues and resolutions using our ticketing system.
- Stay up-to-date with the latest technology trends and advancements.
Requirements
- Bachelor's degree in Computer Science or related field.
- 0-3 years of experience in IT support or related field.
- Knowledge of desktop and server operating systems, hardware, and software.
- Excellent communication and problem-solving skills.
Working Conditions
- Must be able to work in a fast-paced environment.
- Must be able to lift up to 50 pounds and push or pull carts of up to 100 pounds.
- Must be able to climb stairs, bend, stoop, kneel, and grasp products.
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