Front Desk Receptionist

2 days ago

Queens Village, New York, United States Commonpoint Queens Full time
Job Title: Front Desk Receptionist

Commonpoint Queens is a vibrant community hub dedicated to promoting fitness and fun through tennis and pickleball and athletic field sports. We pride ourselves on providing a welcoming environment for players of all ages and skill levels.

Job Summary:

We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our guests and members. If you have a passion for sports, excellent customer service skills, and enjoy working in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:
  • Greet and assist members and guests in a warm and welcoming manner.
  • Handle phone calls, emails, and in-person inquiries regarding facility hours, class schedules, and membership information.
  • Manage court reservations and schedule lessons or events using our booking system.
  • Process membership applications, payments, and renewals.
  • Maintain cleanliness and organization of the front desk area.
  • Assist with administrative tasks, including data entry and record-keeping.
  • Promote upcoming events, classes, and special offers to members.
  • Collaborate with the coaching staff and management to ensure a smooth operation.
Qualifications:
  • High School diploma or equivalent
  • Previous experience in a customer service role, preferably in a sports or recreation environment.
  • Strong communication skills, both verbal and written.
  • Proficient in Microsoft Office Suite and comfortable using booking software.
  • Physical demands: Frequently stands, walks, sits, uses hands, talks, hears, reaches, climbs, balances, stoops, kneels.
  • Passion for tennis and/or pickleball is a plus
  • Ability to work flexible hours, including evenings and weekends.
Why Join Us?
  • Be part of a dynamic and supportive team.
  • Opportunity to grow and develop within the organization.
  • Access to tennis and pickleball facilities for personal use.
  • Employee discounts on classes and merchandise.
  • Engage with a community of sports enthusiasts

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