Patient Service Coordinator

4 weeks ago


Arlington, Virginia, United States MedStar Health Full time

Job Summary:

MedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in Arlington, VA.

The ideal candidate will be responsible for greeting patients, checking in/out processes, gathering demographic information, insurance verifications, and scheduling appointments.

Key Responsibilities:

  • Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
  • Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
  • Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
  • Coordinates efficient patient flow through the practice or hospitalize department assigned.
  • Supports organization initiatives related to new technology, clinical programs, and improving the patient experience.

Requirements:

  • 6 months - 1 year of providing high-quality customer service required, preferably in a healthcare setting.
  • Working knowledge of IDX/GE centricity business preferred.
  • High School Diploma or GED.
  • CPR Certification.

Hiring Range: $31.61



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