Shift Lead

6 days ago


Cedar Rapids, Iowa, United States Granite City Food & Brewery Full time

Job Summary:

The Shift Lead is a key member of our restaurant team, responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. This role requires a strong focus on delivering exceptional guest service, maintaining high standards of quality and cleanliness, and ensuring the smooth operation of the restaurant.

Key Responsibilities:

  • Shift Operations: Supervise employees during scheduled shifts, ensuring that all tasks are completed to the highest standard.
  • Quality and Cleanliness: Maintain a clean and organized restaurant environment, adhering to company standards and procedures.
  • Guest Service: Provide exceptional guest service, responding to guest complaints and resolving issues in a timely and professional manner.
  • Team Management: Mentor and develop team members, providing guidance and support to ensure their success.
  • Financial Management: Manage labor costs, inventory, and other financial aspects of the restaurant, ensuring that all operations are profitable.
  • Compliance: Adhere to all company policies, procedures, and regulatory requirements, including health and safety standards.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 2 years of restaurant experience preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional guest service.


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