Customer Service Representative

3 days ago

North Bend, Washington, United States TravelCenters of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at TravelCenters of America. As a key member of our quick service restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our travel centers.

Key Responsibilities
  • Provide Friendly and Efficient Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Ensure Quality Food and Clean Environment: Provide great tasting/quality food and maintain a clean restaurant environment for all guests.
  • Process Transactions: Process transactions of customers on a point-of-sale (POS) register.
  • Prioritize Tasks: Prioritize your work according to the kitchen and dining guest needs.
  • Maintain Equipment: Maintain equipment per operating standards.
  • Follow Safety Procedures: Follow proper safety procedures when handling and/or preparing food.
  • Establish Strong Communication: Establish strong communication and rapport with leaders and co-workers.
What We're Looking For
  • A Dedicated Team Player: A dedicated individual who works well with others and is excited to be part of our team.
  • Basic Computer/POS Knowledge: Basic computer/POS knowledge preferred.
  • Previous Food Service Experience: Previous food service experience a plus.
  • Good Verbal Communication Skills: Good verbal communication skills.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
What We Offer
  • Competitive Pay: Competitive pay rate.
  • Benefits Package: Medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.
  • Opportunities for Growth: Opportunity for growth and advancement.
Equal Opportunity Employer

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.

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