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Senior Software Engineer, Amazon Connect

2 months ago

North Bend, Washington, United States Amazon Development Center U.S., Inc. Full time

Are you passionate about developing innovative solutions that have a significant impact on customer experiences? If so, consider the opportunity to work with Amazon Connect, a groundbreaking cloud-based contact center service designed to enhance customer service interactions.

Amazon Connect is built on a decade of expertise in creating tools that power Amazon's renowned customer service at scale, now available as a public AWS service.

With Amazon Connect, businesses can establish their own cloud contact centers and begin operations in a matter of minutes. This service harnesses the capabilities of Artificial Intelligence and integrates seamlessly with a wide array of AWS services, including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis, to deliver a user-friendly, adaptable, and natural customer experience.

Key Responsibilities:

  • As a software engineer, you will take ownership of the entire development process, from design to implementation, collaborating closely with senior technical leaders.
  • Utilize your understanding of computer science principles and industry experience to work across various technology stacks, including modern web applications, SOA, NoSQL databases, AI, ML, and Big Data.

What We Value:

This role is ideal for individuals who thrive in a collaborative environment and are committed to addressing customer needs through innovative solutions. You will have the chance to tackle real-world challenges that affect millions of users.

About Our Team:

At AWS, we celebrate diverse experiences and encourage all candidates to apply, regardless of their career paths. We believe that a variety of perspectives enrich our workplace.

Why Choose AWS?

Amazon Web Services (AWS) is the leading cloud platform, continuously innovating to provide comprehensive solutions for businesses of all sizes. Our culture promotes inclusion, learning, and professional growth, ensuring that you can develop your skills and advance your career.

Work-Life Balance:

We prioritize work-life harmony, understanding that success at work should not come at the expense of personal well-being. Our flexible work culture supports you in achieving your professional and personal goals.

Basic Qualifications:

  • 5+ years of professional software development experience.
  • Proficiency in at least one programming language.
  • Experience in leading design or architecture of systems.

Preferred Qualifications:

  • 5+ years of experience throughout the software development lifecycle.
  • Bachelor's degree in computer science or a related field.

Amazon is committed to fostering a diverse and inclusive workplace.