**General Manager

5 days ago


Flat Rock, Michigan, United States Whitewater Express Car Wash Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to lead our team at Whitewater Express Car Wash. As a key member of our management team, you will be responsible for overseeing the daily operations of our car wash facilities, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Team Management: Foster a positive and productive work environment, leading by example and empowering team members to achieve their full potential.
  • Customer Service: Ensure that every customer interaction is exceptional, responding promptly to customer concerns and resolving issues in a fair and timely manner.
  • Operations Management: Oversee the daily operations of our car wash facilities, including staff scheduling, inventory management, and equipment maintenance.
  • Business Development: Identify opportunities to drive business growth, develop and implement strategies to increase revenue and market share.
Requirements
  • Leadership Experience: Proven track record of leadership experience, with a minimum of 3-10 direct reports and 1-3 years of experience in a similar role.
  • Customer Service: Excellent customer service skills, with the ability to respond to customer concerns and resolve issues in a fair and timely manner.
  • Operations Management: Strong operational management skills, with the ability to oversee daily operations, manage staff, and maintain equipment.
  • Business Acumen: Strong business acumen, with the ability to identify opportunities to drive business growth and develop strategies to increase revenue and market share.
What We Offer
  • Competitive Compensation: Competitive salary and bonus structure, with opportunities for career advancement.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan.
  • Professional Development: Opportunities for professional development and growth, including training and education programs.

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