Desktop Support Specialist

2 days ago


Charleston, West Virginia, United States Integrated Finance and Accounting Solutions Full time

Job Summary:

Integrated Finance and Accounting Solutions (IFAS) is seeking a skilled Desktop Support Specialist to join our team. The successful candidate will provide network manager support for Global Systems Operations (GSO), Internal Systems and Messaging Unit (ISM), and other related tasks.

Key Responsibilities:

  • Manage and troubleshoot complex virtual server networks
  • Design enterprise-level environments that host financial applications
  • Identify and resolve technical problems with servers and network systems
  • Upgrade software and hardware on servers and network infrastructure
  • Integrate and automate Windows activities
  • Assist in the management of local and wide area networks; security configurations for virtual environments and networks; installs patches for servers and network devices

Requirements:

  • A four-year degree in an Information Technology (IT) or business-related field is preferred
  • Experience supporting Microsoft (MS) server and desktop operating systems, MS Exchange server, and the latest versions of the MS Office suite, including Outlook for e-mail, (5) years is preferred
  • Experience providing desktop support, one year is preferred
  • Experience configuring, managing, and troubleshooting virtual server environments; experience configuring, managing, and troubleshooting Blade servers is a plus
  • Experience managing networked-based data storage devices and tape backups; experience with Active Directory computer network systems; experience in providing user support and trouble-shooting local and wide area network problems; experience in leading teams and/or supervising work groups is a plus
  • A CompTIA A+, Network+, Server+, Security+, certification with Network Appliance or VMware certification is a plus and would offset the education requirements

Security Clearance Requirement:

All contractors supporting this Department must be able to either possess or obtain a security clearance of "Top Secret/SCI."

Work Schedule:

The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies).

Additional hours may be required and must be authorized by your Project Manager and DoS Management.

This position is required to be on-site (no hybrid option).



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