Desktop Support Specialist

4 days ago


Charleston, West Virginia, United States Sanders Brothers Construction Full time

Job Title: Desktop & Application Support Specialist

Job Summary:

Sanders Brothers Construction is seeking a skilled Desktop & Application Support Specialist to provide technical support to our team of 150 end users. The ideal candidate will have experience supporting desktops, laptops, and mobile devices, as well as knowledge of ERP systems and software updates.

Key Responsibilities:

  • Provide technical support to end users, including troubleshooting and resolving desktop issues
  • Manage SQL databases and perform routine software updates
  • Develop and maintain reports using SSRS and Crystal reporting
  • Contribute to the development and maintenance of IT procedures
  • Provide excellent customer service and communication skills

Requirements:

  • 3-5 years of experience supporting Windows 10 operating systems
  • 3-5 years of experience supporting Windows Server 2008/2012/2016 operating systems
  • 1-2 years of Customer Service/Technical Support experience
  • 1-2 years of SSRS/Crystal report writing experience

Benefits:

Sanders Brothers Construction offers a comprehensive benefits package, including medical, vision, dental, vacation and holiday pay, 401K, and potential financial incentives through profit sharing and bonuses.

About Us:

Sanders Brothers Construction is a fully bonded, licensed, and insured general contractor of street and road construction, and asphalt manufacturing. We pride ourselves on our commitment to customer satisfaction, quality products, and hard work.

EEO Statement:

Sanders Brothers Construction is an equal opportunity employer and welcomes applications from diverse candidates.



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