Operations Support Specialist
4 days ago
We're revolutionizing the retail industry by providing a platform that connects leading apparel brands with top-tier retail talent on-demand.
About this RoleWe're seeking an Operations Support Specialist to join our team during the busy holiday season. As a key member of our operations team, you'll play a critical role in ensuring seamless support to our retailers and workers across the US, in four different time zones.
As an Operations Support Specialist, you'll be responsible for:
- Providing real-time support to our retailers and workers, ensuring a personalized, fast, and easy path to resolution across multiple channels.
- Delighting our customers, particularly in difficult situations, to ensure every worker gets to their destination safely and on-time.
- Collaborating with our team to improve processes and outcomes, and adapting to pressure and time constraints.
We're looking for someone with a passion for reinventing retail, who is comfortable working in a dynamic environment and is willing to take on challenges and learn from failure.
As a seasonal employee, you'll have the opportunity to work with a talented team, gain valuable experience, and contribute to the growth and success of our company.
We offer a competitive hourly rate, a dynamic office environment, and a chance to be part of a company that values diversity and inclusion.
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