Technical Support Specialist
2 weeks ago
Position Overview:
We are seeking a dedicated Service Desk Engineer to provide exceptional technical support for our clients.
Key Responsibilities:
- Install, configure, and maintain Windows-based desktops and laptops.
- Troubleshoot and resolve hardware and software issues, including Microsoft Office Suite and Adobe products.
- Provide level 1 and 2 support for both in-house and remote employees.
- Track and document issues using ticketing systems.
Qualifications:
- Required Certifications:
- Microsoft 365 – Endpoint Administrator Associate (MD-100 and MD-101 exams)
- CompTIA+ certification
- Must have experience in IT support for at least 1-3 years.
- An associate degree is preferred.
- Ability to work weekends occasionally if needed.
Additional Information:
- Must be authorized to work in the U.S. without sponsorship.
- Pay Rate: $55k - $60k
- Employment Type: Direct Hire
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