Sales Support Specialist

2 weeks ago


Bessemer, Alabama, United States Allied Bolt Full time
Job Overview

Position: Inside Sales Representative


Allied Bolt Products, LLC, a leading provider of hardware and components in the telecommunications and power utility sectors, is seeking a dedicated Inside Sales Representative. This role is pivotal in delivering outstanding customer service by efficiently addressing inquiries through inbound communications.


Key Responsibilities:

  • Responding to customer inquiries regarding product offerings.
  • Providing detailed information, pricing, credit terms, and specifications to clients.
  • Compiling reports and forwarding results and leads to management.
  • Promoting company products effectively.
  • Addressing customer complaints and concerns, ensuring satisfactory resolutions.
  • Understanding customer purchasing behaviors to enhance service quality.
  • Conducting follow-ups on quotes and proposals.
  • Collaborating with the Sales Vice President on administrative sales tasks.
  • Executing additional responsibilities as required.

Qualifications:

  • Proven ability to work effectively in a remote environment.
  • 3-5 years of relevant experience, particularly with technical products.
  • Experience in the utility sector is advantageous.
  • Proficient in Syteline or similar ERP systems.
  • Exceptional verbal and written communication skills.
  • Strong sales and negotiation capabilities.
  • Ability to cultivate strong relationships based on trust and service.
  • Detail-oriented and organized.
  • Robust analytical skills.
  • Demonstrated ability to maintain relationships with customers and sales representatives.
  • Competent in Microsoft Office Suite, especially Excel.


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