Senior Product Manager, Patient Core Services

1 week ago


New York, New York, United States ro-co Full time

About Ro

Ro is a pioneering healthcare platform that empowers patients to achieve their health goals through a seamless, end-to-end experience. With a mission to reach as many patients as possible, we've helped millions of patients across the United States, including 98% of primary care deserts.

Job Summary

As a Senior Product Manager, Patient Core Services, you will play a critical role in shaping the future of healthcare by leading the development and roadmap of new commerce, data, and privacy capabilities. You will partner closely with patient-facing teams and other platform teams to understand platform gaps and roadmap dependencies.

Key Responsibilities

  • Serve as the primary platform product manager for commerce, data, and privacy-focused areas across Ro, including payments, pricing, promotions, authentication, and consent management.
  • Collaborate with business stakeholders and other platform teams to understand problems, gaps, opportunities, and dependencies to inform the roadmap and strategy.
  • Lead projects that implement e-commerce and authentication best practices and allow our core services to scale with patient and business needs.
  • Develop solutions with a platform approach that will scale to new use cases over time.

Requirements

  • 4+ years of product experience and 7-9 years of professional experience focused on payments, commerce, or platform services at a D2C focused company.
  • Exceptional analytics skills and ability to navigate complex data sets using SQL and other data science tools to provide actionable insights.
  • Demonstrated experience driving outcomes by identifying data-driven opportunities and executing.
  • Successful track record of shipping complex platform features for cross-functional partners and making data-informed decisions.
  • Excellent product judgment: Ability to prioritize competing opportunities, balance stakeholder needs with business priorities, and drive detailed trade-offs over the product lifecycle.
  • Outstanding communication and collaboration skills: Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions.

What We Offer

  • Full medical, dental, and vision insurance + OneMedical membership.
  • Healthcare and Dependent Care FSA.
  • 401(k) with company match.
  • Flexible PTO.
  • Wellbeing + Learning & Growth reimbursements.
  • Paid parental leave + Fertility benefits.
  • Pet insurance.
  • Student loan refinancing.
  • Virtual resources for mindfulness, counseling, and fitness.

We're an Equal Opportunity Employer

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States.



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