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Position Summary
At PNC Financial Services Group, we recognize that our employees are our most valuable asset and a key factor in our competitive edge within the financial sector. We are committed to creating an inclusive workplace culture where every team member feels appreciated, respected, and empowered to contribute to our collective success.
As a Senior Product Manager within the Dealer Finance division, you will play a crucial role in enhancing our product offerings and customer experiences.
Key Responsibilities:
• Leverage your expertise in lending solutions, innovative technologies, and operational frameworks to optimize customer interactions across various channels.
• Conduct market analysis to identify trends in products, technology, and consumer behavior.
• Propose and develop innovative products and enhancements to existing offerings, ensuring alignment with business objectives.
• Oversee the comprehensive lifecycle of product development, including production, pricing strategies, and promotional activities, while addressing operational challenges.
• Ensure compliance with risk management and audit protocols as part of our proactive defense strategy.
• Analyze performance metrics and KPIs to inform strategic decisions and product improvements.
Additional Responsibilities:
- Lead initiatives for the selection, design, and promotion of new or existing products, utilizing both traditional and cutting-edge technological capabilities.
- Engage in quality assessments focused on customer satisfaction and continuous improvement.
- Analyze market dynamics and third-party requirements to innovate product features and enhancements.
- Collaborate with internal and external stakeholders, including sales and marketing teams, throughout the product lifecycle.
- Monitor and evaluate the business performance of new and existing products, providing insights and recommendations for enhancements.
At PNC, we expect our employees to embody the following values:
- Customer Centricity - Understanding and prioritizing customer needs and satisfaction in all business decisions.
- Risk Management - Effectively identifying and managing risks associated with business objectives to support PNC's Enterprise Risk Management framework.
Successful candidates will possess the necessary knowledge, skills, and experience to excel in this role. The following qualifications are essential:
Core Competencies: Business Insight, Collaboration, Competitive Analysis, Decision-Making, Design Thinking, Effective Communication, Technological Innovation, Product Knowledge, Problem-Solving, Results Orientation, Solutions Development.Experience: Typically requires a university degree and a minimum of 3 years of relevant industry experience. Equivalent combinations of education and experience may also be considered.
Education: Bachelor's degree required.
Certifications: No specific certifications required.
Licenses: No specific licenses required.
Compensation: Competitive salary range based on experience and qualifications, with potential for performance-based incentives.
Benefits: PNC offers a comprehensive benefits package, including medical coverage, retirement plans, and generous paid time off, designed to support the well-being of our employees and their families.
To learn more about our benefits and programs, please visit our official website.
Equal Opportunity Employment:
PNC is committed to providing equal employment opportunities to all qualified individuals, regardless of race, color, gender, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other category protected by law.
