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Event Coordinator at Camp St. Croix

2 months ago

Jersey City, New Jersey, United States YMCA of the North Full time

Position Overview

The Event Facilitator plays a crucial role in establishing a welcoming and engaging environment for guests and participants. This position involves greeting attendees upon arrival, organizing event logistics, providing necessary information, and ensuring that all activities proceed smoothly. The Event Facilitator is dedicated to delivering exceptional customer service while maintaining a safe, enjoyable, and positive atmosphere for all involved. Events may encompass a variety of occasions, including weddings, corporate gatherings, retreats, and fundraising activities. Compensation starts at $16/hour.

Key Responsibilities:

  • Execute event and program services for groups as outlined in contracts, as well as adapt services spontaneously as needed during their stay.
  • Collaborate effectively with program staff and food service teams to ensure accurate information and resource allocation.
  • Welcome groups upon arrival and guide them to their designated events, meetings, and accommodations.
  • Familiarize groups with facility locations, guest policies, and emergency procedures.
  • For youth-oriented events, plan and lead activities, engage with participants, manage setup and cleanup, and oversee amenities such as climbing walls and bounce houses.
  • If necessary, prepare precise billing records, maintain documentation, and complete incident reports.
  • Serve as a leader during emergency situations.
  • Provide guests with resources and pertinent information.

Relationship Management:

This role involves regular interaction with board committees, community leaders, camp management, staff, and volunteers. The Event Facilitator will also guide event planning staff and volunteers in their tasks.

Qualifications:

Required:

  • Must be at least 18 years old.
  • Certification in BLS, First Aid, and Oxygen Administration is required within 30 days of hire.
  • Exceptional attention to detail.
  • Ability to remain calm and make decisions in emergency situations.
  • Flexibility in handling diverse groups and circumstances.
  • Strong verbal and written communication skills, including experience in public speaking.
  • Professional representation of the YMCA.
  • Capable of working independently and collaboratively as part of a team.
  • Ability to anticipate project needs, prioritize tasks, and meet deadlines with minimal supervision, including willingness to work evenings and weekends as necessary.
  • Basic computer proficiency.
  • Reliable transportation is essential.

Preferred:

  • Previous experience in event hosting, hospitality, or related fields.
  • Multilingual abilities.

Working Conditions:

  • Willingness to travel to various locations.
  • Ability to lift up to 50 lbs. for event setup and teardown.
  • Capacity to work 12+ hour shifts on event days and be on-call as required.
  • Potential exposure to verbal outbursts, physical actions, or bodily fluids.
  • Work environments may vary from quiet areas to busy, noisy indoor and outdoor settings with multiple groups interacting simultaneously.
  • Must be able to actively participate in youth games and activities when applicable.