Physician Office Support Professional

2 days ago

Naples, Florida, United States Skin Wellness Physicians Full time

About the Position:

Skin Wellness Physicians is seeking a dedicated and detail-oriented Dermatology Medical Assistant to support our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and assisting the provider(s) with various tasks.

Key Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain accurate records.
  • Knowledgeable of OSHA Blood Borne Pathogen standards and HIPAA privacy standards.
  • Ability to lift 25 pounds and stand for long periods.

Responsibilities:

  • Fulfill patient care responsibilities as assigned, assist provider with patient care.
  • Escort patient to and from exam room, help patient prepare for exam. Review Health History form to make sure complete.
  • Clean and straighten exam room between patients.
  • Organize patient flow according to protocol.
  • Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider's needs; assisting provider during exams and procedures, and returning patient/pharmacy calls in a timely manner.
  • Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by provider
  • Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path logbook.
  • Retrieve path/lab reports as directed. Document accordingly in path log. Follow-up per provider's instructions.
  • Document visit in EMR clearly and accurately as directed.
  • Respond to patient questions in office and on phone as instructed.
  • Notify patients of path/lab/culture results.
  • Schedule appointments as necessary.
  • Phone/eRX prescriptions and refills to pharmacy according to protocol.
  • Be familiar and compliant with OSHA Blood Borne Pathogen standards.
  • Calibrate, clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
  • Maintain medication samples, discard out-of-date supplies, and keep appropriate records.
  • Maintain infection control policies of office
  • Upkeep and cleanliness of exam rooms, supply cabinets and drawers always well stocked.
  • Sorting, storing, restocking, and inventory of all medical supplies. Inform clinical supervisor of supply needs.
  • Document all medical instructions given to patients.
  • Check and respond to email communications in MS Outlook and EMR throughout the day.
  • Knowledgeable and compliant of HIPAA privacy standards.
  • Knowledgeable of all dermatologic and cometic/aesthetic products and procedures in office. Be able to explain both to patients.
  • Assist provider with CPT coding and rules. Be knowledgeable of office financial policies and fees.
  • Obtaining preauthorization for procedures and/or medications as required.
  • Schedule appointments for patients with other specialists, fax appropriate records if necessary.
  • Maintain order in sample closet and monitor samples to assure adequate supply and proper dispensing.
  • Help with office housekeeping duties as directed.
  • Other duties as assigned by Clinical Supervisor or Practice Administrator

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