Customer Service Associate
2 weeks ago
Benefits:
- Performance-based bonuses
- Paid time off
Are you a personable individual with a passion for customer service? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.
Key Responsibilities
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver accurate, friendly, and prompt customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
What We Offer
- Competitive salary with commission and bonus opportunities
- Paid time off, including vacation and personal/sick days
- Opportunities for professional growth
Qualifications
- Preferred experience in sales (whether in retail, banking, telemarketing, or as a sales representative)
- A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
- Strong interpersonal skills
- Self-driven and motivated
- Attention to detail
- Commitment to providing excellent customer service
If you possess the drive to excel and envision yourself in this role, we encourage you to submit your application. We will provide updates regarding the next steps in the interview process.
This opportunity is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
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