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Sales and Service Specialist

2 months ago

Buford, Georgia, United States Sephora Full time
Job ID: 253917
Position Type: Regular
Employment Type: Full Time
Classification: Hourly (Non-Exempt)

Your Role at Sephora: As a Sales and Service Specialist, you will play a crucial role in our commitment to delivering an outstanding shopping experience for every customer. You will assist in various sales and service activities, encompassing paid services, events, classes, loyalty programs, cash management, and team training within the store. If you are enthusiastic about retail sales and service and enjoy collaborating with a team, this position is ideal for you.

Key Responsibilities:
  • Facilitating Sales and Service Activities: Assist in all facets of sales and service efforts, ensuring a superior shopping experience.
  • Organizing Paid Services, Events, and Classes: Manage the coordination of paid services, events, and educational classes.
  • Executing Loyalty Programs: Aid in the rollout of loyalty initiatives.
  • Managing Cash Transactions: Oversee cash handling, ensuring a seamless checkout experience.
  • Training Store Personnel: Provide education to team members on service offerings, customer engagement, and other essential areas.
Qualifications/Experience:
  • Previous experience in retail sales and service, ideally in a coordination capacity.
  • Strong passion for customer service and teamwork.
  • Excellent communication skills with the ability to manage multiple tasks.
  • Ability to adapt and remain resilient in response to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and dependable attendance.
  • Capability to lift and carry items weighing up to 50 pounds.
While at Sephora, you'll enjoy:
Diversity, Inclusion & Belonging: We are dedicated to fostering a beauty community where everyone's individuality is celebrated and respected.
Meaningful Rewards: Sephora provides comprehensive healthcare and wellness benefits based on eligibility; further details about our company benefits can be found on our website.
$23.27/hr. The actual hourly pay offered will depend on various factors, including qualifications for the position and relevant experience, as well as other legitimate, non-discriminatory business factors specific to the role or location.
Sephora is an equal opportunity employer and values a diverse and inclusive workplace. All individuals will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodations in our recruiting processes to applicants with disabilities or other medical conditions.