Customer Relations Specialist
2 days ago
We are seeking a highly skilled Customer Relations Specialist to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and identifying opportunities for growth and development.
Key Responsibilities:- Handle a high volume of customer calls, ensuring quality, efficiency, and accuracy at all times
- Maintain in-depth knowledge of Suburban Propane products and services, customer account and billing processes, and various policies and procedures
- Utilize a proactive sales approach to uncover additional sales and service opportunities
- Present a professional, confident, and enthusiastic image to develop trusting relationships with customers
- Effectively manage customer account data, including setting up new accounts and maintaining related data
We offer a competitive compensation package, including a salary range of $16.46-$20.58 per hour, as well as a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and a 401(k) with company match.
Qualifications:- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED
- Solid computer skills, including Microsoft Office, data entry, and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
As part of our hiring process, background checks and drug screens are performed. We are an equal opportunity employer and welcome applications from diverse candidates. For more information about our hiring process, please visit our website.
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Customer Relations Specialist
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