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Fitness Operations Assistant

4 weeks ago

Princeton, New Jersey, United States Planet Fitness Full time

At Planet Fitness, we're seeking a highly motivated and organized individual to join our team as a Fitness Operations Assistant. This role is responsible for assisting in the oversight of gym operations to ensure an exceptional member experience and a financially successful club.

Key responsibilities include:

  • Assisting in maintaining a welcoming atmosphere for all members, prospective members, and guests
  • Ensuring staff follows superior customer service guidelines
  • Providing backup support to the Club Manager as needed
  • Assisting in scheduling and supervising staff
  • Member service oversight - ensuring staff provides a superior customer experience at all times

Requirements include:

  • Superior customer service skills, preferably in the fitness industry
  • Experience working as a Member Service Representative at Planet Fitness
  • Basic computer proficiency (Microsoft Suite)
  • Must be 18 years of age or older

We're looking for a team player who is passionate about delivering an exceptional member experience and contributing to the success of our club.