Executive Director of Residential Services

3 days ago


Millville, New Jersey, United States Hendricks House Group Full time
Job Summary

Hendricks House Group is seeking a highly experienced and skilled Chief Program Officer to lead our residential service division. As a key member of our executive leadership team, you will be responsible for overseeing and driving the strategic planning, development, implementation, and evaluation of all residential programs and initiatives within the organization.

Key Responsibilities
  • Program Development and Implementation: Lead the design, planning, and implementation of new residential programs, ensuring they meet identified needs and are scalable and sustainable.
  • Program Evaluation and Improvement: Establish key performance indicators (KPIs) and metrics to assess program effectiveness, regularly evaluating and adjusting programs to optimize outcomes.
  • Team Leadership and Management: Recruit, mentor, and manage a high-performing team of program staff who foster a culture of collaboration and accountability.
  • Stakeholder Engagement: Build and maintain strong relationships with partners, funders, and other stakeholders, ensuring effective communication and collaboration to advance program objectives.
  • Compliance and Operations: Lead and manage residential programs to ensure compliance with regulatory requirements, oversee operations management activities, and identify areas for process improvement.
  • Business Development: Collaborate with senior leadership to align program objectives with overall business strategies, contribute to business development efforts by identifying new opportunities for growth and expansion.
Requirements and Qualifications
  • Education: A Bachelor's degree in a relevant field is required; a Master's degree in a related field is highly preferred.
  • Experience: Minimum of 7-10 years of progressive leadership experience in program management, including at least 3 years in a senior management role.
  • Skills: Strong leadership and team-building skills, experience in budgeting, financial management, and resource allocation, solid understanding of operations management principles.


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