Medical Office Coordinator

6 days ago


Arcadia, California, United States A.P.R., Inc. (AlphaProTemps) Full time

Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at A.P.R., Inc. (AlphaProTemps). As a key member of our staff, you will be responsible for providing exceptional patient service and support in a fast-paced medical office environment.

Key Responsibilities:

  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explains policies, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines

Requirements:

  • Experience with medical insurance, referral processes, and benefit plans
  • 1+ years of recent experience working in office
  • Ability to read, understand, and respond to detailed oral and written instructions
  • Experience with Workers Comp claims

Preferred Qualifications:

  • 2+ years' recent experience working as a Patient Service Representative
  • Experience with Allscripts, Daisybill, and/or CS-Link/Epic
  • Understanding of medical terminology

About Us:

A.P.R., Inc. (AlphaProTemps) is a specialized staffing agency providing best-in-class professional staff augmentation services. Our recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.



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