Patient Outreach Coordinator
4 weeks ago
Optum is seeking a Patient Outreach Coordinator to join our team. As a Patient Outreach Coordinator, you will play a critical role in connecting patients with the care and resources they need to manage their chronic conditions.
This is a full-time position, Monday through Friday, with occasional overtime or weekend work as needed. Our office is located at 440 E Huntington Drive, Suite 200, Arcadia, CA.
Key Responsibilities- Make outbound calls to senior patients to provide education and support
- Document patient interactions and outcomes in computer systems
- Collaborate with healthcare teams to resolve patient issues and improve health outcomes
- High school diploma or equivalent
- 6+ months of customer service experience
- Ability to work in a fast-paced call center environment
- Prior healthcare experience, especially with the senior population
- Bilingual fluency in English/Cantonese, Mandarin, or Spanish
UnitedHealth Group offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates.
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