Patient Outreach Coordinator

4 weeks ago


Arcadia, California, United States Optum Full time
Job Summary

Optum is seeking a Patient Outreach Coordinator to join our team. As a Patient Outreach Coordinator, you will play a critical role in connecting patients with the care and resources they need to manage their chronic conditions.

This is a full-time position, Monday through Friday, with occasional overtime or weekend work as needed. Our office is located at 440 E Huntington Drive, Suite 200, Arcadia, CA.

Key Responsibilities
  • Make outbound calls to senior patients to provide education and support
  • Document patient interactions and outcomes in computer systems
  • Collaborate with healthcare teams to resolve patient issues and improve health outcomes
Requirements
  • High school diploma or equivalent
  • 6+ months of customer service experience
  • Ability to work in a fast-paced call center environment
Preferred Qualifications
  • Prior healthcare experience, especially with the senior population
  • Bilingual fluency in English/Cantonese, Mandarin, or Spanish
Benefits

UnitedHealth Group offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates.



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