Jewelry Sales Professional

3 weeks ago


Issaquah, Washington, United States Kroger Full time
About the Role

We are seeking a highly motivated and customer-focused Jewelry Sales Professional to join our team at Fred Meyer Jewelers. As a Jewelry Sales Professional, you will be responsible for delivering exceptional customer service, driving sales, and promoting our products to customers.

Key Responsibilities
  • Model Customer 1st behavior and deliver excellent customer service
  • Achieve personal sales targets by turning every customer's life's meaningful moments into a celebration worth remembering
  • Promote Diamond Parties and special events with every customer
  • Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
  • Foster life-long emotional connections with customers by clienteling
  • Provide product knowledge, features and benefits to all customers when presenting merchandise
  • Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
  • Attend required monthly meetings
  • Operate point of sale (POS) and take payment or obtain credit authorization
  • Inspect and clean customers' jewelry
  • Provide estimates for jewelry and watch repairs
  • Perform watch battery replacements and watch band adjustments
  • Follow receiving and processing procedures
  • Display merchandise and promotional materials in accordance with corporate merchandising plans
  • Perform business opening and closing procedures as outlined in Policy and Procedures Guide
  • Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
  • Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
  • Participate in the inventory process
  • Complete case counts
Requirements
  • High school diploma or general education degree (GED)
  • Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
  • Goal oriented and sales driven and passion to succeed
  • Minimum 18 years of age
  • Ability to pass drug test
  • Maintain confidentiality
  • Accuracy/attention to detail


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