IT Student Assistant

24 hours ago


Miami, Florida, United States Florida International University Full time
Job Summary

The Office of Information Systems for University Advancement at Florida International University is seeking a student to assist with technology-related matters and various daily tasks.

Key Responsibilities:
  • Security Maintenance: Ensure the proper functioning of security patches, university updates, and third-party applications used in Advancement.
  • Conference Room Maintenance: Ensure the proper functionality and cleanliness of conference rooms.
  • HR: Assist with new user onboarding and offboarding, including setting up new user accounts and removing access for departing employees.
  • Inventory Management: Maintain an up-to-date list of equipment, including computers, resources, and peripherals.
  • iPad Rental: Handle the process of renting iPads to employees or other stakeholders as needed.
  • Daily User Support: Address and troubleshoot user problems, including password resets, network connectivity issues, and application syncing problems.
  • Website & Forms Maintenance: Maintain and update websites and forms, including Ex Ignite and OLX.
Requirements:
  • Technology background preferred.
  • Ability to communicate effectively, in writing and verbally.
  • Possess a high sense of responsibility and customer service skills.
  • Ability to maintain effective working relationships and work well in a team environment.
Preferred Qualifications:
  • Preference is given to candidates seeking information technology degrees.
  • Knowledge of PC operations and specialized software, including Microsoft Office Suite.
  • Ability to take direction and work independently as needed.
  • Ability to maintain confidentiality when dealing with highly sensitive information.
  • Ability to work in a team setting.
How to Apply:

Current employees must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. Prospective employees must create a registered account to apply.



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