Student Technician Assistant
3 weeks ago
Job Summary:
The Engineering Info Tech Center at Florida International University is seeking a highly motivated and detail-oriented Student Technician Assistant to join their team of professionals. As a Student Technician Assistant, you will provide desktop support over the phone and in person to all students, staff, and faculty of FIU's Engineering Center. This includes dealing with hardware, software, and troubleshooting computer problems.
Key Responsibilities:
- Provide technical support to students, staff, and faculty of FIU's Engineering Center
- Assist with hardware and software troubleshooting
- Keep asset inventory up to date
Requirements:
- At least 3 semesters of FIU work experience or related experience outside the University with satisfactory or higher from prior student appointment
- Requires a letter of recommendation from one prior supervisor
- Requires prior completion of FIU Service Excellence training or completion within first 30 days
- Ability to work in a team setting
- Advanced proficiency of Microsoft Office Suites
- Ability to take direction and work independently as needed
- Ability to maintain confidentiality when dealing with highly sensitive information
- Knowledge of PC operations and specialized software programs, such as PantherSoft and Salesforce
- Ability to communicate clearly and concisely, verbally, and in writing
- Possess a high sense of responsibility and customer service skills
- Ability to solve problems independently
- Organizational and time-management skills
Work Schedule:
Up to 20 hours per week
Advertised Salary:
$14.00/hour to $15.00/hour
Pre-Employment Requirements:
Criminal Background Check
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