Shift Operations Manager
1 month ago
At Startouch One Corp, we are seeking a highly motivated and customer-focused Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts.
Key Responsibilities:- Lead by example and demonstrate a customer-first attitude, ensuring that every customer interaction is positive and memorable.
- Assist the store manager in executing store operations, including delegating tasks and coordinating the efforts of team members.
- Provide coaching and feedback to team members to help them improve their performance and achieve their goals.
- Contribute to a positive team environment by recognizing and addressing individual motivation, needs, and concerns.
- Ensure that all store operations are executed in accordance with company policies and procedures, including cash handling, safety, and security.
- Develop and maintain a deep understanding of our products and services, and use this knowledge to provide exceptional customer service.
- Collaborate with the store manager to identify areas for improvement and implement changes to drive business results.
- One year of customer service experience in a retail or restaurant environment.
- Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
- Strong communication and leadership skills, with the ability to motivate and inspire team members.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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