Shift Operations Manager

1 month ago


Miami, Florida, United States Startouch One Corp Full time
Job Title: Shift Supervisor

At Startouch One Corp, we are seeking a highly motivated and customer-focused Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts.

Key Responsibilities:
  • Lead by example and demonstrate a customer-first attitude, ensuring that every customer interaction is positive and memorable.
  • Assist the store manager in executing store operations, including delegating tasks and coordinating the efforts of team members.
  • Provide coaching and feedback to team members to help them improve their performance and achieve their goals.
  • Contribute to a positive team environment by recognizing and addressing individual motivation, needs, and concerns.
  • Ensure that all store operations are executed in accordance with company policies and procedures, including cash handling, safety, and security.
  • Develop and maintain a deep understanding of our products and services, and use this knowledge to provide exceptional customer service.
  • Collaborate with the store manager to identify areas for improvement and implement changes to drive business results.
Requirements:
  • One year of customer service experience in a retail or restaurant environment.
  • Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
  • Strong communication and leadership skills, with the ability to motivate and inspire team members.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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