IT Operations Manager
1 day ago
Job Summary:
We are seeking an experienced IT Operations Manager to lead our onboard IT team and manage the efficient operation of shipboard IT systems and services. The successful candidate will have a strong technical background in network administration, systems engineering, and cybersecurity, with experience in managing complex IT environments and infrastructure.
Key Responsibilities:
* Lead and manage the onboard IT team to ensure the efficient operation of shipboard IT systems and services.
* Maintain and support shipboard network infrastructure, including LAN, WAN, wireless networks, satellite communications, and internet connectivity.
* Implement and enforce IT policies, procedures, and security protocols to protect shipboard IT systems and data from cybersecurity threats, malware, and unauthorized access.
* Manage IT procurement, vendor relationships, and budgeting processes to support the acquisition, deployment, and maintenance of hardware, software, and telecommunications equipment onboard.
* Provide technical support and assistance to guests and crew members regarding IT-related inquiries, issues, and requests.
* Plan and execute IT projects and initiatives to enhance onboard technology capabilities, improve operational efficiency, and support business objectives.
Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree preferred.
* Years of experience in IT management, preferably in the maritime, hospitality, or cruise industry, with a track record of success in leading IT teams and managing shipboard IT operations.
* Strong technical expertise in network administration, systems engineering, cybersecurity, and telecommunications.
* Excellent leadership and managerial skills, with the ability to motivate, mentor, and develop a diverse team of IT professionals.
* Strong problem-solving and decision-making skills, with the ability to analyze complex IT issues and develop effective solutions.
* Excellent communication and interpersonal skills, with the ability to interact effectively with guests, crew members, senior management, and external stakeholders.
Working Place:
Miami, FL, United States
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