Employee Benefits Senior Account Manager
2 days ago
USI Holdings Corporation is seeking a highly skilled Employee Benefits Senior Account Manager to join our team. As a key member of our account management team, you will be responsible for managing complex employee benefit insurance accounts and services as the primary day-to-day contact.
Responsibilities:- Manage a complex book of business with various funding methods and increased levels of customization.
- Provide proactive, personalized support to assigned clients, acting as the primary contact between clients and insurance carriers.
- Provide insurance expertise to clients and act as a knowledge resource for other members of the Account Management team.
- Manage client renewals and negotiate with carriers on behalf of clients.
- Lead client meetings regarding renewal and utilization results.
- Regular client contact and in-person attendance at client meetings.
- Engage clients, where appropriate, with internal USI Technical Resources.
- Educate, advise, and aid clients on all Compliance topics, including ERISA, COBRA, FMLA, 5500s, and Health Care Reform.
- Conduct on-site meetings to communicate or administer benefit plans.
- Develop employee communications for renewal changes, enrollment procedures, miscellaneous benefit changes, and/or clarifications.
- Participate in peer review as both a participant and a reviewer of standards client deliverables.
- Develop training content and deliver it to the Account Management team.
- 4+ years of experience in the employee benefits industry, with a college degree preferred.
- Prior customer service experience is preferred.
- Must hold or be willing to earn a life and disability insurance license.
- Comfortable with internet-based programs and Microsoft Office products.
- Ability to set priorities and manage deadlines.
- Ability to carry out complex tasks with many concrete and abstract variables.
- Ability to work in a fast-paced, team environment with minimal instruction.
- Ability to communicate in a clear, concise, and concrete way in front of an audience.
- Ability to define problems and generate potential solutions.
- Keep informed about industry information, technology, and trends.
USI Holdings Corporation is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare, and financial benefits, including medical, wellness, dental, and vision, 401(k), flexible spending, and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.
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