Senior Network Performance Engineer

3 days ago

Orlando, Florida, United States Verizon Full time
About the Role

We are seeking a highly skilled Senior Network Operations Engineer to join our team at Verizon. As a key member of our Operations environment, you will be responsible for providing technical expertise in network transformation, network outages, service issues, network optimization, and maintenance.

Key Responsibilities
  • Perform optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
  • Perform triage, fault isolation, and remediation of network events.
  • Generate, drive, and update problem-tracking tickets via multiple systems and continuously improve business practices.
  • Escalate issues to the appropriate internal/external engineer teams for resolution.
  • Focusing on Loss of Diversity and Loss of Visibility
Requirements
  • Associate's degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • A valid driver's license.
  • Willingness to travel up to approximately 25% of the time.
  • Willingness to work rotating shifts including weekends and holidays.
Preferred Qualifications
  • A technical degree in Electronics or Telecommunications.
  • Computer support experience, including troubleshooting PC hardware and configurations.
  • Vendor management experience.
  • Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.
  • Experience in data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, and BFD, SIP and other LAN /WAN protocols.
  • Demonstrated skills in critical thinking, problem solving, change management and influencing/motivating non-direct reports.
  • Demonstrated ability to coordinate, collaborate, and work well within a team environment to meet common goals.
  • Strong leadership skills; proven ability to lead others towards a common goal without a direct line of authority.
About Verizon

We are proud to be an equal opportunity employer and celebrate our employees' differences. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

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