Field Service Engineer
1 day ago
Job Summary:
Bodorlaser, Inc. is seeking a highly skilled Field Service Engineer - Technical Support Specialist to join our team. As a Field Service Engineer - Technical Support Specialist, you will be responsible for providing technical support and repair services for our laser machines in the field.
Key Responsibilities:
* Provide technical support and repair services for laser machines in the field
* Troubleshoot and diagnose mechanical and electrical problems with laser machines
* Perform routine maintenance and repairs on laser machines
* Develop and maintain a parts list and ensure parts are in stock
* Identify safety issues on machines and provide recommendations for improvement
* Provide customer training and support
Requirements:
* Associate degree in mechatronic, automation engineering, mechanical/electrical engineering or equivalent
* 2+ years' experience on automated CNC machines
* Familiarity with engineering software, such as SolidWorks, AutoCAD, etc.
* Excellent verbal and written communication skills
* Ability to read and interpret electrical and mechanical drawings and test equipment
Preferred Qualifications:
* Bachelor's Degree in mechatronic, automation engineering, or electrical engineering from an accredited university
* 3+ years' related experience on automated CNC machines or fiber laser machines
* Mandarin Chinese reading and speaking ability is a plus
Benefits:
* Competitive compensation package
* Company paid medical insurance
* Dental and vision insurance at low cost
* Company paid basic life, short- & long-term disability insurance
* 401(k) with employer match
* 20 days of paid time off, and 11 paid holidays per year
* FSA account
* Birthday gifts
* Holiday bonus
* Employee assistance program
About Bodorlaser, Inc.
Bodorlaser, Inc. is a professional manufacturer and exporter dedicated to the design, R&D and production of fiber laser machines. With 20 service languages, a knowledgeable sales and after-sales team, 24/7 service, and a worldwide market network covering more than 150 countries, Bodorlaser, Inc. reaches out to customers all over the world and looks forward to all potential partnerships.
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