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Sales Account Executive

2 months ago

Cranston, Rhode Island, United States Ritronics Inc Full time
Position Overview

Ritronics Inc is seeking an Inside Sales Representative

We are in search of a driven professional to bolster our sales initiatives and cultivate robust connections with clients.

Key Responsibilities

  • Interact with clients to respond to inquiries and deliver product insights.
  • Enhance client relationships to expand sales potential.
  • Prepare and oversee quotations, ensuring a smooth order processing experience.

Primary Duties

Sales Activities

  • Communicate product attributes, pricing structures, and credit options to clients.
  • Manage incoming inquiries and strive to convert them into sales.

Follow up on quotations to secure orders and make necessary adjustments to finalize business transactions.

Business Development and Client Management

  • Leverage sales analytics to reconnect with dormant clients and explore new avenues.
  • Fortify relationships with current clients to stimulate sales growth.
  • Advise on inventory selections to fulfill client requirements.
  • Prioritize client retention to maintain enduring business relationships.

Client Support

  • Proactively engage with clients to ensure satisfaction and resolve any issues.
  • Address product-related concerns by investigating complaints and offering effective solutions.
  • Oversee client accounts and maintain accurate records.
  • Notify clients of any modifications to their orders and promptly address any delays.

Financial Transactions

  • Manage billing and invoicing processes for clients.
  • Efficiently process credit card transactions.

Requirements

Education: High School Diploma or Equivalent
Experience: 1-2 years
Skills: Detail-oriented, Critical thinking, Service orientation, Excellent communication skills