Account Manager

10 hours ago


Nashville, Tennessee, United States EPLAN USA Full time
Job Overview

EPLAN USA is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for selling our software solutions to existing and potential customers, while also managing existing customer relationships and building a pipeline of new business.

Key Responsibilities
  • Analyze customer facilities and requirements to drive their business needs through our platform.
  • Represent and communicate our software and training product line to potential and current customers.
  • Assess customer needs and partner with our professional service specialists to provide a full scope of product solutions.
  • Service existing accounts, obtain orders, and establish new accounts by calling on existing or potential accounts in an assigned territory.
  • Focus sales efforts by studying existing accounts and past issues, and adjust the content of sales presentations accordingly.
  • Keep management informed by submitting monthly activity-results reports and territory analyses.
  • Monitor competitive publications by gathering current marketplace information on pricing, products, new products, and accounts.
  • Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management.
  • Attend networking events within your assigned territory.
  • Responsible for increasing sales and market share within a defined territory through daily contact with customers, follow-up on potential leads, and cold calling.
  • Work closely with the inside sales team to provide timely and profitable quotes.
  • Assist in the development of the annual business plan and coordinate its implementation.
  • Keep management apprised of market trends and sales opportunities.
  • Work in conjunction with local distributors.
Requirements
  • Bachelor's degree in Electrical/Mechanical Engineering or Business Administration/Marketing.
  • Minimum 2 years of experience selling Enterprise SaaS platforms.
  • Strong knowledge of the CAE/CAD marketplace and engineering applications.
  • Preferred candidates with experience in the industrial automation industry.
  • Strong interpersonal skills and proven ability to develop and build strong relationships with c-level and senior management of clients.
  • Highly proficient in computer skills, including internet, CRM, email, MS Word, Excel, PowerPoint, and consultative and solution selling strategies.
What We Offer

EPLAN USA offers an opportunity to be part of a team that increases the optimization and efficiency of CAD/CAE professionals worldwide. Our goal is to develop long-term and meaningful loyal relationships where our inspiration and creativity result in our competitive advantage.


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