Lead Member Services Consultant
2 weeks ago
Position: Senior Branch Services Specialist
Overview
Reports to: Varies by location
Supervisory Responsibilities: None
Key Responsibilities:
- Interact with members to foster a welcoming atmosphere
- Enhance member connections through specialized knowledge
- Formulate strategies for members' financial health
- Guide and inspire branch personnel
- Engage in branch initiatives and community events
- Assist the Member Service Center
- Offer suggestions for service improvements
- Oversee multiple branch locations
Qualifications
Education: High school diploma or equivalent
Relevant Experience: Two years in a related field
Experience Requirement: Prior experience in a similar role is necessary
Compensation
Salary Range: $48,387 - $73,549 annually
Benefits Include:
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with a 5% employer match
- Employee Assistance Program
- Life and disability insurance
- Tuition reimbursement options
- Generous leave policies
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