Lead Member Services Consultant

2 weeks ago


Everett, Washington, United States Alaska USA Full time
Welcome to Alaska USA

Position: Senior Branch Services Specialist

Overview

Reports to: Varies by location

Supervisory Responsibilities: None

Key Responsibilities:

  • Interact with members to foster a welcoming atmosphere
  • Enhance member connections through specialized knowledge
  • Formulate strategies for members' financial health
  • Guide and inspire branch personnel
  • Engage in branch initiatives and community events
  • Assist the Member Service Center
  • Offer suggestions for service improvements
  • Oversee multiple branch locations

Qualifications

Education: High school diploma or equivalent

Relevant Experience: Two years in a related field

Experience Requirement: Prior experience in a similar role is necessary

Compensation

Salary Range: $48,387 - $73,549 annually

Benefits Include:

  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan with a 5% employer match
  • Employee Assistance Program
  • Life and disability insurance
  • Tuition reimbursement options
  • Generous leave policies


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