Account Management Specialist

2 weeks ago


Owensboro, Kentucky, United States Randstad Full time

Position Overview:
A prominent financial institution is seeking an Account Management Specialist. This role requires expertise in loan processing and the ability to manage substantial volumes of requests, particularly in loan assumptions and subordinations.

Key Responsibilities:
- Process income verification documents and packages related to assumptions and subordinations.
- Dispatch packages for loan assumptions and subordinations.
- Assist in a customer service queue to address inquiries related to assumptions and subordinations.
- Engage with customers and internal/external stakeholders via phone and email, ensuring effective communication.
- Collaborate face-to-face with colleagues and management on-site.

Document Processing:
Perform a range of documentation and record-keeping tasks associated with customer accounts, necessitating a comprehensive understanding of products and services in the relevant sector.
- Responsibilities may include:
- Entering new account details
- Modifying existing account information
- Recording transactions
- Responding to customer inquiries
- Classifying, consolidating, and summarizing documents and information
- Completing reports and providing administrative support.

Compensation:
$24 - $24.01 per hour
Work Schedule:
Monday to Friday, 8 AM - 5 PM
Education Requirement:
Bachelor's Degree

Essential Skills:
- Excellent customer service and communication abilities
- Capacity to thrive in a fast-paced environment
- Proficient multitasking skills
- Strong teamwork orientation
- Availability for full-time in-office work.

Qualifications:
- Minimum of 2 years of relevant experience
- Experienced level preferred.

About Randstad:
Randstad is a leading organization dedicated to connecting talented individuals with outstanding companies. Our knowledgeable agents are committed to understanding your employment needs and diligently working to align your skills with suitable job opportunities.

Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and abilities.



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