Account Management Specialist

2 weeks ago


Owensboro, Kentucky, United States Randstad Full time

Position Overview:
A prominent financial institution is seeking an Account Management Specialist. This role involves managing loan processing tasks and requires experience in handling substantial volumes of requests, particularly in loan assumptions and subordinations.

Key Responsibilities:
- Process income verification documents and packages related to assumptions and subordinations.
- Dispatch packages for loan assumptions and subordinations.
- Assist in a customer service queue, addressing inquiries related to assumptions and subordinations.
- Engage with customers and internal/external stakeholders via phone and email, as well as in-person interactions with colleagues and management.

Additional Duties:
- Execute various document processing and record-keeping tasks associated with customer accounts, necessitating a comprehensive understanding of products and services in the designated area.
- Responsibilities may include entering new account details, updating existing account information, recording transactions, and responding to customer inquiries.
- Classify, consolidate, and summarize documents and information, while preparing reports and providing administrative support.

Salary:
$24 - $24.01 per hour
Work Schedule:
Monday to Friday, 8 AM - 5 PM
Education Requirement:
Bachelor's Degree

Essential Skills:
- Excellent customer service and communication abilities.
- Capacity to thrive in a high-pressure environment and manage multiple tasks effectively.
- Strong teamwork skills and the ability to work full-time in an office setting.

Qualifications:
- Minimum of 2 years of relevant experience in loan administration or related fields.
- Experience level: Experienced.

About Randstad:
Randstad is a leading provider of workforce solutions, dedicated to connecting talented individuals with outstanding companies. Our experienced team is committed to understanding your employment needs and aligning your skills with suitable job opportunities.

Equal Opportunity Employer:
Randstad is an equal opportunity employer, welcoming applicants from diverse backgrounds and ensuring that our hiring processes accommodate all candidates.



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