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Medical Office Coordinator

2 months ago

Brownwood, Texas, United States Goconfluent Full time

**Job Summary:**

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Goconfluent. As a key member of our front desk team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.

**Key Responsibilities:**

  • Interface with patients and customers in a professional and courteous manner.
  • Develop and maintain positive relationships with patients and staff.
  • Coordinate with various departments to ensure patient requests are handled promptly and efficiently.
  • Schedule patient appointments and manage the appointment schedule.
  • Perform data entry and maintain accurate and confidential patient records.
  • Collect and process patient payments and prepare bank deposits.
  • Operate a multi-line phone system and respond to patient inquiries.
  • Fax, mail, and file medical records and other sensitive documents.
  • Verify patient insurance benefits and obtain pre-certifications.
  • Communicate effectively with clinic and billing staff regarding patient matters.
  • Participate in educational activities and attend staff meetings.
  • Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.

**What We Offer:**

  • A competitive hourly rate of $12/hour.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) matching program.
  • Paid time off and sick leave.
  • Opportunities for professional growth and development.